Personal technology support
Thunder Technology Solutions helps individuals, families, professionals, website owners, and small businesses with everyday technology issues through self-guided tools and remote staff-led projects.
Thunder does not collect card numbers on this website. Payment instructions are sent only after your request has been reviewed and accepted
Thunder Technology Solutions helps customers choose the right support path before they pay. We offer self-guided plans for common technology questions and remote staff-led projects for approved technical work.
Choose the right path
Thunder offers two clear support paths. Self-guided plans are for customers who want simple online tools they can use during the active plan period. Remote staff-led projects are for issues that need approved work by Thunder support staff.
Use online tools, checklists, guided forms, and step-by-step instructions for common computer, phone, email, password, Wi-Fi, scam-message, and digital safety questions.
Request plan reviewRequest staff-led remote project support when one computer, account, website, domain, migration, security, or technical issue needs deeper review or approved remote work.
Request project reviewSelf-guided tools
Self-guided plans give customers access to included online tools during the active plan period. Please note: These plans do not automatically renew; you retain complete control and choose whether to manually renew at the end of your term. New customer prices include a one-time $20 New Customer and Registration Fee. Returning customers may renew or return after expiration without paying the registration fee again.
1 Month Plan
New customer price
Manual Renewal: $24
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3 Month Plan
New customer price
Manual Renewal: $59
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6 Month Plan
New customer price
Manual Renewal: $99
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12 Month Plan
New customer price
Manual Renewal: $169
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Staff-led support
Remote staff-led projects are separate from self-guided plans. They are for customers who need Thunder staff to review, configure, clean up, repair, document, or complete approved remote technology work.
Focused Remote Fix
Best for one focused computer, account, website, email, backup, or simple migration issue.
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Technical Configuration
Best for one more complex website, domain, DNS, e-commerce, malware, performance, backup, or admin-access issue.
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Advanced Remote Project
Best for one advanced rebuild, migration, website recovery, e-commerce repair, hosting restructure, or security deployment.
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Each remote project covers one primary issue. If a request includes multiple issues, Thunder may recommend multiple projects, a different project level, or a custom quote before work begins.
Clear before payment
Thunder uses a review-before-payment process: customers submit a request first, then Thunder reviews it, confirms the service type, price, scope, limits, and next steps, and only then sends an invoice-specific payment link.
Tell us what you need help with using the Technology Support Request form.
Thunder reviews the request and confirms the correct plan or project.
You receive the confirmed price, scope, support limits, and payment link.
Plan access or project work begins only after payment is completed.
Customer protection
Thunder Technology Solutions is built around clear, responsible support. We do not use scare tactics, fake urgency, hidden access, confusing payment language, or customer information resale.
We do not call unexpectedly and claim your device is infected.
We do not access devices, accounts, websites, or dashboards without authorization.
We do not ask for banking passwords, seed phrases, private keys, gift cards, or full card numbers through website forms.
We do not guarantee every repair, malware removal, account recovery, or fraud recovery outcome.
We do not sell customer personal information or use support requests for lead resale.
Ready to begin
Submit the Technology Support Request form so Thunder can review your issue, confirm the correct plan or project, and send next steps before payment. Thunder will confirm the service type, price, scope, and support limits before sending payment instructions.